Customer agent for real work

Great conversations.
Real outcomes.

An AI agent that answers your calls, texts and chats, then does the work. Teach it each job in plain words. No flowcharts, no code.

Early access. Free to start. No card needed.

New skill

What should Pip be able to do?

When a customer asks where their order is, look it up in Shopify and tell them if it has shipped.

Order status

Use when
A customer asks where their order is.
Flow
  1. Ask for the order number.
  2. Look up the order in Shopify.
  3. Tell the customer if it has shipped and when the carrier expects it.
Rules
Never guess a delivery date.
Reply
The order’s status, in a sentence or two.

Harbor GoodsAI assistant

Customer: Where is my order?

Harbor Goods: I can check that for you. What’s your order number?

Customer: It’s #1043.

Looked up order #1043 in Shopify

Status
Shipped
Carrier
UPS
Expected
Thu, Sep 25

Harbor Goods: Order #1043 shipped with UPS, and UPS expects it on Thursday, September 25.

Phone

It answers your phone

Give your agent a number. Callers reach the same agent, with the same skills and Knowledge, any time of day.

  • Callers hear up front that it’s an AI assistant and the call is transcribed.
  • It looks things up and gets the work done while they’re on the line.

Try ours: call or text (825) 360-2477

Refund skill

Harbor Goods Thursday

On a call · 0:42

PipHi, this is Pip, Harbor Goods’ AI assistant. This call is transcribed. How can I help?

MayaHi, order 1043 just came, but the jacket’s zipper is broken.

Refund for order #1043 waits for your team’s approval

PipSorry about that. I’ve started a refund for the jacket, and our team will approve it. You can text this number any time to check on it.

SMS

And texts on the same number

Customers can text the number they call. The agent answers by text, with the same skills.

  • Refunds and cancellations wait for your team’s approval.
  • Calls, texts and chats land together in Messenger.
Order status skill

Harbor GoodsText message · Friday

Maya: Hi, it’s Maya. Did my refund for order 1043 go through?

Looked up order #1043 in ShopifyRefunded · CA$89.00

Harbor Goods: Hi Maya, yes. Our team approved it, and CA$89.00 is on its way back to your card.

Connect the apps you already use

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  • monday.com
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One agent, many kinds of work

The jobs change with your business. These are some of the ways Chirpedly can help.

  • Notion

    “Does the warranty cover water damage?”

    Answers from your Notion pages, and says so when the answer isn’t there.

  • Calendly

    “Can I book a call this week?”

    Finds open times in Calendly and sends a link to book one.

  • monday.com

    “Can someone call me back?”

    Adds the request to your monday.com board for your team.

  • Linear

    “Is the login bug fixed yet?”

    Checks the issue in Linear and tells the customer where it stands.

  • Phone

    “Are you open on Monday?”

    Picks up the phone and answers from your Knowledge, day or night.

  • Shopify

    “It arrived damaged. Can I get a refund?”

    Prepares the refund in Shopify. By default, it waits for your team’s approval.

You stay in charge

  • It answers from your Knowledge and says when information is missing.
  • A skill can ask your team to approve work before anything changes.
  • It hands a conversation to your team when the relevant skill says to.
  • Customers are told up front that they’re talking to an AI assistant.

Questions

How much does it cost?

Free includes 20 resolutions a month with no card. Paid plans start at CA$49 a month; see Pricing.

Where can customers reach it?

Through website chat, Facebook Messenger, Outlook email, Telegram, SMS and Phone.

Will it refund someone without asking me?

By default, no. Refunds and cancellations wait for your team’s approval.

Is my business data kept private?

Yes. Your conversations, customers and Knowledge belong to your workspace. We share them only with the service providers named in our Privacy Policy and the apps you connect.

Build the agent your business needs

Early access. Free to start.
20 resolutions a month, no card.

Start free