Blog
Notes from building Chirpedly: how the agent decides, what an owner writes, and what we changed our minds about.
Made in Canada, for Canadian businesses
An AI customer agent built in Calgary, with a Canadian number for calls and texts and plans in Canadian dollars.
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One agent, three kinds of customer work
Follow a policy answer, a live lookup and an approved action through the same configurable agent.
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A handoff is a skill's instruction, not a reflex
Most support bots hand a conversation to a person the moment they are unsure. We decided ours never would, unless the business wrote that rule itself.
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Skills, not flows
We replaced the flowchart builder with a document. Here is what an owner writes, what the agent reads, and how a skill goes live in one press.
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