About Chirpedly
Chirpedly is a place to build an AI customer agent around the work your business actually does.
Every business has different answers to give, steps to follow and systems to use. Chirpedly lets you bring those pieces together in one agent. Give it your Knowledge, describe the jobs in plain-language skills, and choose where customers can reach it. Connect a service when a job needs current information or an action there.
What shapes the agent
Knowledge supplies the facts, pages and files your business wants the agent to use. Skills describe when a job applies, the steps to take, the rules to follow and what a reply should cover. You review a draft before publishing it, and you can pause a live skill. Connections make selected services available for the work your skills name. The available capabilities depend on the service and the connection you have set up.
A customer can start on a supported channel, and the agent can use the same Knowledge and skills there. Your team can see conversations and handle the cases your procedures send to a person in Messenger. The agent's wording can respond to the conversation; a connected action still has to pass Chirpedly's permission and approval checks.
Built for many kinds of customer work
An agent might answer a question from your own material, look up a current record in a connected service, gather the details for a request or carry out an allowed action. That job can belong to a shop, a service business or a team with a different process entirely. Chirpedly's role is to let you define the work, rather than force every business into one script.
Chirpedly is built in Calgary, Canada, and is in early access. See the setup and working model, browse customer channels and integrations, or read pricing. For questions, write to support@chirpedly.com.