Free
CA$0/ month
Free, no card needed
Try Chirpedly on one channel.
Start freePricing
Start free, and pay for conversations your agent actually resolves, and for phone calls by the minute. A conversation it could not answer, handed off, declined, or that got a poor rating is not billed. Every plan includes Knowledge, skills, Messenger with approvals and handoffs, and reports.
Starter
CA$49/ month
Billed monthly
For a small shop getting started.
Start freePlus
CA$99/ month
Billed monthly
For a growing shop with a small team.
Start freeGrowth
CA$149/ month
Billed monthly
For a support desk with steady volume.
Start freeNeed more than Growth? Contact us
| Free | Starter | Plus | Growth | |
|---|---|---|---|---|
| Monthly | CA$0 | CA$49 | CA$99 | CA$149 |
| Yearly | — | CA$490 | CA$990 | CA$1,490 |
| Resolutions a month | 20 | 100 | 250 | 400 |
| Extra resolutions | The agent pauses | 50¢ each | 50¢ each | 50¢ each |
| Call minutes a month | — | 60 | 150 | 300 |
| Extra call minutes | — | 50¢ a minute | 50¢ a minute | 50¢ a minute |
| Agents | 1 | 2 | 3 | 5 |
| Published skills | 1 | 10 | 20 | 30 |
| Channel connections | 1 | 10 | 20 | 30 |
| Phone number | — | Included | Included | Included |
| Teammates | 1 | 3 | 4 | 5, then CA$10 each a month |
Early access: every workspace is on Free until paid plans open with billing. Prices in Canadian dollars, excluding tax; a card in another currency is converted by its bank. Plans are metered by resolutions, and phone calls by the minute. Teammates are included rather than metered. Growth can add more at CA$10 each. Your Billing page in the app shows the resolution count for the current period.
Questions about plans
Is there a free plan?
Yes. Free gives one agent on one channel with 20 resolutions a month, or 100 conversations if fewer resolve, and it needs no card. Knowledge, skills, apps, Messenger and reports work the same on every plan. Plans differ in how much: resolutions, call minutes, agents, skills, channels and teammates. Each workspace has its own plan.
What is metered?
Resolutions, not messages, and teammates are included rather than metered. A resolution is a conversation your agent finished on its own: it answered from your Knowledge or completed an action, nobody on your team stepped in, and the customer did not rate it 1 or 2 out of 5. A conversation it could not answer, declined, or handed off to your team is not billed, however long it ran. And it is one charge per problem: a customer who comes back within 72 hours of their last conversation is still on the same problem, so a late parcel followed up every day for a week is billed once. Each plan carries a monthly allowance and your Billing page shows the count; beyond it, resolutions continue at 50¢ on Starter, Plus and Growth, with no cap.
How are phone calls priced?
By the minute, because a call costs what it lasts. Every paid plan includes a phone number and call minutes: 60 on Starter, 150 on Plus and 300 on Growth. Beyond that a minute is 50¢ on Starter, Plus and Growth, counted to the second, so a four-second wrong number is four seconds. A call that ends because of a fault on our side is free. A call is never also counted as a resolution. Free does not include phone calls.
Can I upgrade to a paid plan?
During early access every workspace is on Free. Paid plans open with billing.