Shopify
Customer conversations that finish the Shopify work
Your AI agent reads orders, customers and products as they stand in Shopify, follows the skill you wrote, and can cancel or refund an order without the customer leaving the conversation.
Verified: Chirpedly has run each capability on this page on a connected Shopify store.
What it can do
Useful Shopify work, inside the conversation
Finding an order or a product works without a skill. Everything else is available only to a skill that names it.
Orders and delivery
Find an order by its number: where it stands, its shipments and delivery dates. Tracking, items and destination follow once the customer gives the email on the order.
Customers
Find the customer behind an email address. Their tags, order count and spend follow once the last name they give matches.
Products and stock
Search the shop's products for what the customer describes, list what the shop sells, and check whether the closest matching variant can be bought.
Cancellations and refunds
Cancel an order that has not shipped, or refund all or part of an order to the payment method that paid for it, when the skill allows it.Your team approves by default
Under your control
Reads are immediate. Money waits for your team by default.
Your skill decides
The procedure you publish tells the agent when the job applies, what to ask, and which Shopify capabilities it may use.
The customer proves the order
Private order details wait until the customer gives the email on the order. By default, a cancellation or refund is also checked against the email on file.
Your team approves
By default, cancellations and refunds wait for your team's approval before Shopify is changed.
Give your Shopify customers an AI agent that can finish the job.
Start free with one AI agent, one skill and your Shopify store.
Start free